My original training dates have changed, is my course still eligible for reimbursement?

Modified on Mon, 25 Apr 2022 at 09:43 AM

There are two different dates on an Express Service Agreement. There is the "Agreement Start Date" and the specific course start and end date for each course listed on an agreement (as shown by the screenshot of our application below). The Agreement Start Date is the date that all training on an agreement can begin on or after. The course start and end dates are specific to each course listed. Courses cannot start before the Agreement Start Date.

While we cannot adjust the Agreement Start Date, we can adjust the specific course start and end dates–if notified ahead of time–to complete all training listed on an Express Service Agreement. 

If your specific course start and end dates have changed for any reason, please reach out to us directly at referencing your project number and/or business name, along with the course that you wish to update the start and end dates to. We will make an internal note about the new end date to ensure you stay within our 30 day post-training reimbursement window guideline. 

Check out our guidelines page on our website for additional training guidelines!

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