How do I sign up as an Administrator Contact on the Express Provider Portal?

NOTE: the below process is ONLY for new users who will be assigned as the Administrators of their organization's Express Provider Portal account. Organizations can only have one Administrator Contact, and up to 3 Additional Contacts.

If you wish to be signed up as an Additional Contact of your organization's account, contact your organization's Portal administrator. if you wish to change your organization's administrator, reach out to us here.

When on the log-in page for the Express Provider Portal, click the “Register” button. You will then be directed to the Organization Registration page to enter about your training provider organization, including business incorporation type, mailing address, industries served, and languages you deliver training in. Please note that you must enter your FEIN exactly as it appears on your company’s IRS form to accurately match with any existing organization record on the Portal. You will also be required to supply Commonwealth Corporation with a recent W-9 form that verifies your company’s FEIN or, if organized as a Sole Proprietor, your SSN. 

Training providers organized as sole proprietors will be prompted to enter their SSN instead of a FEIN. Please note that this information will be treated as highly sensitive. Additional security protocols are in place to “mask” SSN numbers from users and administrators of the Express Provider Portal. 

At the end of the registration form, please note that there’s also a section to indicate the diversity of your business’s ownership. Please answer these questions as well. Supplying documentation verifying business diversity is optional but welcomed. 

Once you’ve entered all requisite information on the registration page, advance to the next page. If your organization exists in our system, you will see an option to link with an organization’s profile. After, you will see a field to enter your first name, last name, email address, and phone number (optional). Please note that once you enter your email address, an automatically-generated username will appear in green. Your username will be the full email address you entered followed by “.commcorp”. For example, if you enter the email address “john.smith1@gmail.com,” your username will be “john.smith1@gmail.com.commcorp”. 

After you complete your user registration, the email address provided will be sent an automatic notification from the Portal. In this message, you will see a link provided to set your password with instructions to set a password. Click that link, and you’ll be directed to a webpage with the square CommCorp logo on it (two white C’s against a blueish-purple background). When on this page, ignore the sections prompting you to enter a username and password, and instead click on the “Forgot Your Password.” Once clicked, you will have the opportunity to set your password.  

Once you’ve set your password, you’re ready to log in with the username generated (your email ending with “.commcorp”) and get started using the Express Provider Portal!