My two employees are being charged different course rates- how do I enter this correctly in the application?

Modified on Thu, Mar 5 at 11:07 AM

Every once in awhile, you may find providers charge different rates based on membership status, or other reasons. Since you can only enter one cost in our application per course, you may be wondering how to submit this correctly. See below for an example:

  • Course 101 offers a discount of $100 to members.
  • Employee A is a member, and so her seat cost is $500 for Course 101. Employee B is not a member, and their seat costs the full price of $600.

The correct way to enter this on the application is to add Course 101 twice in the application. Enter 1 trainee for each instance of the course, and the first request should be at a price of $500 for Employee A. Click the "Add Another Course" button, the enter 1 trainee for the second instance at a request price of $600 for Employee B.

If the price is averaged to $550 for the 2 trainees, our team will only be able to reimburse up to the amount approved per-trainee or whatever was paid, whichever is lower. If both trainees are approved at an averaged rate of $550, we may only be able to approve up to $500 for employee A (the amount that was actually paid), and up to $550 for Employee B (the "average" amount approved per trainee on the application), meaning a potential loss of $50; over several trainees, this could certainly add up!

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