AROUND DAYS 1-7: Compliance Checks

In the first week after your application submission, our team reviews your Certificate of Good Standing for validity and accuracy, and compares it to your W-9 and, if necessary, with public filings made on the Secretary of the Commonwealth's website. We also send your details to the Department of Unemployment Assistance to ensure your business is compliant with it's tax obligations. 

We'll reach out via email to resolve any compliance issues we find, or advise if your application must be closed, and provide information on next steps. 

AROUND DAYS 7-14: Course Reviews 

In the second week, our team takes a look at your selected courses to ensure all amounts entered are accurate, align with our subsidy limits, and follow all other guidelines. 

AROUND DAYS 14-21: Final application review & Contracting 

In the third and final week, our team finalizes checks of your application and drafts your Express Service Agreement, the contract which outlines your approved amounts, courses, contract durations, and all other legally binding guidelines. We will send this document to the individual you designate on your application as the Authorized Signatory via DocuSign. To execute your agreement and maintain eligibility for reimbursement, you must sign and return this contract prior to starting your training. Please also note that the date you sign your agreement may not be the same date it goes into effect - check your agreement for your Grant Start Date - all training must begin on or after this date to be eligible for reimbursement. 

Once your agreement has been signed, our finance team will countersign and you will receive a copy for your records. This copy will also include details regarding How and when do I submit my completed course for reimbursement?

If your application is approved, we will issue a contract (formally known as a “Service Agreement”) and will email the document to the Authorized Signatory indicated on your application. The email will be sent via DocuSign and will contain: 

1. Your agreement, 
2. A copy of your application, 
3. A reimbursement request form, and an optional Electronic Funds Transfer (EFT) form.

To fully execute your Express Grant, you will have to review and sign the service agreement 
prior to the start of training.

Applicants that are found to be noncompliant as any part of our compliance checks, will be notified within 7 business days.

The notification will come in the form of a rejection email and will outline the issue(s) and solutions. Once the issue(s) have been rectified, you will have to submit a new application which will reset your review window to 21 days.