Please note: prior to August 2026, the Express Provider Portal used a different set of Training Category options. Any course submitted before that date has had its Training Category adjusted for you to align with one of the categories below. If the category assigned to your course is not a good fit, edit the Training Category and resubmit the course for review, or describe your course with keywords.
Training categories on the Express Provider Portal are skills-based. You have the option to select from the following Course Categories for courses you wish to submit to the Express Provider Portal:
- Process Improvement & Quality Insurance
- Profession/Industry Specific & Technical Skills
- Non-Technical Professional Skills
- Interpersonal/Soft Skills
- Adult Basic Education (ABE)
- IT & Systems Administration
- Sales & Customer Service
- English for Speakers of Other Languages (ESOL)
- Management/Supervisory/Leadership Skills
We recommend selecting the Training Category that best fits the skills your course teaches, then using the Keywords field to add more specific words and phrases describing the course. Keywords are searchable from the search field on the Express Course Directory so they help businesses find your course even when a single category is not an exact match.
Examples of the kinds of courses that fit in each Training Category:
Training Category | Course Examples |
| Process Improvement & Quality Insurance | Lean Process, Continuous Improvement, Value Stream Mapping, Kaizen, Kanban, 5-S, Six-Sigma, Enterprise Resource Planning (ERP), Quality Management System (QMS), ISO, NADCAP, DOE, Failure Modes Effects Analysis (FMEA), Statistical Process Controls (SPC), AS9100, HACCP, Good Manufacturing Practice (GMP) |
| Profession/Industry Specific & Technical Skills | Machining, Milling, PLC Programming, Blueprint Reading, Welding, Specific Technology Training, HR, Pharmacy, Clinical Skills, Financial Reporting, Food Safety Certification, CAD-CAM, Solidworks |
| Non-Technical Professional Skills | Microsoft Office and other non-technical software, Business Writing, Presentation Skills, Project Management, Agile Methodology, Adobe Software (end users) |
| Interpersonal/Soft Skills | Team Building, Cultural Awareness, Communication Skills, Listening Skills, Problem Solving, Time Management |
| Adult Basic Education (ABE) | Basic Reading (not including ESOL), Basic Writing (not including ESOL), Basic Math |
| IT & Systems Administration | Information Systems Management, Database Management, IT Systems Administration, IT Security Management, Customer Relations Management (CRM) Systems Administration |
| Sales & Customer Service | Sales and Customer Service (managing sales team members belongs under Management/Supervisory/Leadership Skills) |
| English for Speakers of Other Languages (ESOL) | English for Speakers of Other Languages |
| Management/Supervisory/Leadership Skills | Management Skills Development, Leadership Development, Management of Sales Force, Supervisory Skills Development, Risk Management, Financial Accountability |
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