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The Express Program operates on a reimbursement model, meaning we will reimburse approved grantee businesses for training once they have completed and paid you as the training provider in full.
Part of the materials grantee businesses will need to provide as part of their reimbursement packet are invoices that contain specific information that aligns with state auditing requirements and confirms details of the course information.
We've included an example of necessary criteria that must appear on invoices to assist with ensuring our requirements are met so that you may focus on delivering training and providing the best client experience.
INVOICING REQUIREMENTS
Provider Details![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/2043550769556/original/7u8ilYop0Ch_lKqBNul_T7NMMeuB0lUFPw.PNG?1721327675)
The training provider name must match the organizational details that you have provided when signing up for the Express Program – this will be your business name as it appears on our Express Course Directory in relation to your offered courses.
Ex: Your legal business name is ABC Corp, but you have a DBA of XYZ Corp for your training offerings. The name listed in this field should be XYZ Corp.
Grantee Details
The “Bill to” Information must – at minimum – include the legal name of the business who applied for and received the grant.
Course Information
The Course information must include the course names as they appear in the Express Course Directory. Where possible, we recommend the following best practices:
Do not consolidate several courses into a single line item – as grantees apply for and receive funding on a per-course level, we must have invoices that match this format.
Separate out any course costs that are ineligible for reimbursement as new line items. You can review Express Eligible Costs here: https://commcorphelp.freshdesk.com/support/solutions/articles/44002531842-what-costs-are-eligible-in-the-express-program-
Please still include these costs as new line items on the invoice; it assists our team in understanding the payment documentation provided by the grantee – we must match the totals on the invoice to the payment documentation provided by the grantee.
Include the C-Number, or Course Number, of your course wherever possible – this is an optional step, but tremendously helpful to our teams. You can find this information in the Express Provider Portal.
Remember to include the total billed.
Unique Identifiers
Finally, the unique invoice number and date of the invoice. This information is commonly used as a reference by our team to confirm payment allotment in situations where grantees pay via accounting software – it helps us match the payment to the applicable invoice on a particular date.
Resources
For convenience, we've attached a the template above to this Article. You are welcome to modify and use to ensure all required information is included.
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